Terms and Conditions

Oaks Sports Holding SMS & Email Messaging Terms and Conditions

Last Updated: May 28, 2025

By opting into SMS (text message) and/or email communications from Oaks Sports Holding and its affiliated entities, including but not limited to [List specific teams/venues/properties if known, e.g., "Ventura County FC" "VC Oaks FC"], you agree to these Terms and Conditions. Please read them carefully.

1. Opt-In and Consent:

By providing your mobile number and/or email address and affirmatively opting in (e.g., by texting a keyword, submitting a web form, or checking a box), you consent to receive recurring marketing and informational SMS messages and/or emails from Oaks Sports Holding and its affiliates. These communications may include, but are not limited to, news, promotions, event updates, ticket offers, merchandise specials, and other relevant information regarding our sports and entertainment properties. You understand that your consent is not a condition of any purchase.

2. Message Frequency & Cost:

SMS: Message frequency will vary depending on your engagement and specific events, but will not exceed [e.g., 5-10] messages per week for general marketing. You may receive additional messages for specific event updates or time-sensitive offers if you have opted into those specific alerts. Message and data rates may apply from your mobile carrier.

Email: Email frequency will vary. Standard data charges may apply from your internet service provider.

3. How to Opt-Out (SMS):

To stop receiving SMS messages, reply STOP to any message you receive from us. You will receive one final message confirming your unsubscribe request. You may also text STOP to [Short Code or Long Code associated with your SMS program, e.g., 12345]. For assistance, reply HELP.

4. How to Opt-Out (Email):

To stop receiving email communications, click the "Unsubscribe" link located at the bottom of any email you receive from Oaks Sports Holding.

5. Your Mobile Number & Email Address:

You represent that you are the account holder for the mobile phone number and/or email address you provided. If you change your mobile number or email address, you agree to opt-out of the service with your old number/email and opt-in with your new number/email to ensure you continue to receive messages and to prevent messages from being sent to the incorrect party.

6. Privacy Policy:

Your privacy is important to us. Information collected through our messaging programs will be used in accordance with our Privacy Policy, which can be found at [Link to your Privacy Policy, e.g., www.oakssportsholding.com/privacy-policy]. This includes how we collect, use, and share your personal information. Please note that our Privacy Policy incorporates compliance with the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA).

7. No Guarantee of Delivery:

Oaks Sports Holding is not responsible for delayed or undelivered messages. We do not guarantee that messages will be delivered to you, as delivery is subject to effective transmission from your mobile carrier or internet service provider.

8. Support/Contact:

For support or questions regarding our messaging programs, please reply HELP to any SMS message, or contact our customer service at [Email Address, e.g., [email protected]] or [Phone Number, e.g., (805) 555-1234]

9. Changes to Terms and Conditions:

Oaks Sports Holding reserves the right to change these Terms and Conditions at any time. Any changes will be effective immediately upon posting the revised Terms and Conditions at [Link to where these terms will be hosted, e.g., www.oakssportsholding.com/sms-email-terms]. Your continued participation in the messaging program constitutes your acceptance of any such changes.

10. Dispute Resolution (California Residents):

In the event of a dispute arising from these Terms and Conditions or your participation in our messaging programs, you agree to first attempt to resolve the dispute informally by contacting Oaks Sports Holding's customer service. If the dispute cannot be resolved informally, you agree that any legal action or proceeding relating to your access to or use of the service or these Terms and Conditions shall be instituted in the state or federal courts located in Ventura County, California.

11. California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) Rights:

As a California resident, you have specific rights regarding your personal information under the CCPA/CPRA, including:

The right to know what personal information is collected, used, shared, or sold.

The right to delete personal information.

The right to correct inaccurate personal information.

The right to opt-out of the sale or sharing of personal information.

The right to limit the use and disclosure of sensitive personal information. For more information on your CCPA/CPRA rights and how to exercise them, please refer to our full Privacy Policy at [Link to your Privacy Policy].