Privacy Policy

Oaks Sports Holding Privacy Policy

Effective Date: May 28, 2025

Oaks Sports Holding is the parent company of VCFC, VCFC as a subsidiary of Oaks Sports Holding and may also conduct business under the name VCFC.

Oaks Sports Holding and its affiliated entities (collectively, "Oaks Sports Holding," "we," "us," or "our")

are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you interact with our websites vcfcpro.com, mobile applications, events, and other services, including our SMS and email messaging programs.

We are dedicated to being transparent about our data practices and providing you with choices regarding your personal information. This Privacy Policy is designed to comply with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other applicable privacy laws.

1. Information We Collect

We collect various categories of personal information from and about you. The types of information we collect depend on how you interact with us. Below are the categories of personal information we have collected from consumers within the last twelve (12) months:

  • Identifiers: Name, postal address, unique personal identifier (e.g., device ID, cookies, pixel tags, IP address), online identifier, email address, account name, phone number, or other similar identifiers.

  • Personal Information Categories Listed in the California Customer Records Statute (Cal. Civ. Code § 1798.80(e)): Name, signature, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information. (Some personal information included in this category may overlap with other categories.)

  • Protected Classification Characteristics under California or Federal Law: Age, gender, race, ethnicity, marital status, veteran or military status (if provided by you).

  • Commercial Information: Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

  • Internet or Other Similar Network Activity: Browse history, search history, information on a consumer's interaction with a website, application, or advertisement. This includes information about your device (e.g., hardware model, operating system, unique device identifiers, mobile network information) and log data (e.g., IP address, browser type, pages visited, access times).

  • Geolocation Data: Physical location or movements, if you enable location services on your device or in our applications.

  • Audio, Electronic, Visual, Thermal, Olfactory, or Similar Information: Audio recordings of customer service calls (with notice), video footage if you visit our venues (with notice), photographs taken at events (with consent or notice).

  • Professional or Employment-Related Information: If you apply for a job or engage with us in a professional capacity.

  • Inferences Drawn from Other Personal Information: Profiles reflecting a consumer's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Sources of Information Collection:

We collect personal information from the following sources:

  • Directly from you: When you create an account, purchase tickets or merchandise, sign up for newsletters or messaging programs (SMS/email), enter contests, respond to surveys, contact customer service, or interact with us at events.

  • Automatically when you interact with our Services: Through cookies, web beacons, and other tracking technologies as you browse our websites or use our applications.

  • From third parties: This may include our business partners, analytics providers, social media platforms (if you interact with our content on them), and publicly available sources.

2. How We Use Your Information

We use the collected personal information for various business and commercial purposes, including:

  • Providing and Managing Services: To fulfill your requests, process transactions (tickets, merchandise), manage your accounts, and deliver the services you request.

  • Communication: To send you updates, confirmations, administrative messages, and respond to your inquiries.

  • Marketing and Promotions: To send you promotional communications, special offers, news about events, tickets, merchandise, and other content we believe may be of interest to you, via email, SMS, or other channels, based on your consent and preferences.

  • Personalization: To personalize your experience on our websites and applications, such as remembering your preferences and recommending content or products.

  • Analytics and Improvement: To analyze usage trends, improve our websites, applications, products, and services, understand our audience, and enhance user experience.

  • Security and Fraud Prevention: To detect, prevent, and respond to fraud, abuse, security risks, and other malicious activity.

  • Compliance and Legal Obligations: To comply with legal obligations, enforce our terms and conditions, and protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

  • Research and Development: For internal research, technology development, and to improve our offerings.

3. How We Disclose Your Information

We may disclose your personal information to the following categories of recipients for business or commercial purposes:

  • Affiliated Entities: To our parent company, subsidiaries, and other companies under common control and ownership with Oaks Sports Holding, to facilitate our operations and services.

  • Service Providers: To third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analytics, website hosting, customer service, email and SMS delivery, and marketing. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

  • Business Partners: With your consent, or as necessary to provide joint services or promotions (e.g., co-branded events, sponsorships).

  • Legal and Regulatory Authorities: When required by law, subpoena, or other legal process, or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights or the safety of others, or investigate fraud.

  • Merger, Sale, or Other Asset Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

  • With Your Consent: We may share your information with other third parties when you provide explicit consent to do so.

WE DO NOT SELL OR SHARE YOUR PERSONAL INFORMATION (INCLUDING SENSITIVE PERSONAL INFORMATION) AS THOSE TERMS ARE DEFINED UNDER THE CCPA/CPRA, NOR DO WE HAVE ACTUAL KNOWLEDGE OF ANY SALE OR SHARING OF PERSONAL INFORMATION OF MINORS UNDER 16 YEARS OF AGE.

Regarding SMS Opt-in Data: We will not share your SMS opt-in data or consent with any third parties for marketing purposes unrelated to providing you with the services of the specific SMS program you opted into. Your opt-in data and consent status may be shared with our SMS service providers (e.g., platform providers, phone companies) solely for the purpose of delivering text messages you have requested.

4. Cookies and Other Tracking Technologies

We and our service providers use cookies, web beacons, pixels, and other tracking technologies to collect information automatically as you interact with our websites and online services. This information helps us to:

  • Remember your preferences and personalize your experience.

  • Analyze how our services are used and improve performance.

  • Deliver targeted advertising.

  • Measure the effectiveness of our marketing campaigns.

You can manage your cookie preferences through your browser settings. Please note that blocking certain types of cookies may impact your experience on our websites.

5. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information

as quickly as possible.

8. Your California Privacy Rights (CCPA/CPRA)

As a California resident, you have specific rights regarding your personal information under the CCPA/CPRA. These rights include:

  • Right to Know: You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the categories of personal information that we sold or shared (if any) and the categories of recipients to whom it was sold or shared (if any) in the preceding 12 months.

  • Right to Delete: You have the right to request the deletion of personal information that we have collected from you, subject to certain exceptions.

  • Right to Correct: You have the right to request the correction of inaccurate personal information we maintain about you.

  • Right to Opt-Out of Sale/Sharing: As stated above, Oaks Sports Holding does not sell or share your personal information. Therefore, a "Do Not Sell or Share My Personal Information" link is not required or provided.

  • Right to Limit Use and Disclosure of Sensitive Personal Information: As stated above, we do not use or disclose sensitive personal information for purposes that would require offering this right.

  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. This means we will not deny you goods or services, charge you different prices or rates, or provide a different level or quality of goods or services.

How to Exercise Your Rights:

To exercise your Right to Know, Delete, or Correct, please submit a verifiable consumer request to us by:

  • Calling us at: [Your Phone Number, e.g., (805) 555-1234]

  • Submitting a request through our website: [Link to your Privacy Request Form, if applicable]

Verifiable Consumer Request:

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf,

may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

We will verify your request by matching the information you provide with information we have on file, or by contacting you through previously provided contact information. Depending on the nature of the request, we may require additional information to verify your identity.

California "Shine the Light" Law:

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit it in writing to the contact information provided below.

9. SMS and Email Messaging Privacy

If you have opted into our SMS (text message) or email messaging programs, your personal information (such as your phone number and email address) will be used to send you the communications you requested as described in our separate SMS & Email Messaging Terms and Conditions. Your opt-in data and consent for receiving SMS will not be shared with any third parties for purposes unrelated to providing you with the services of that campaign. We maintain reasonable security measures to protect this data.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the personal information we collect. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, our

data practices, or your privacy rights, please contact us at:

Oaks Sports Holding

300 E Esplanade Dr. Oxnard, Ca 93036

Email: [email protected]

Phone: +1(310)905-8958

BUSINESS ENTITY

OWNERSHIP

Copyright 2025. Oaks Sports Holdings. All Rights Reserved.